Siegel-Gallagher Adds Sheboygan’s Harbor Centre to Marina Management Portfolio
MILWAUKEE (Feb. 1) — Siegel-Gallagher Management Company (SGMC) is pleased to announce a five-year agreement with the city of Sheboygan that awarded management of the Harbor Centre Marina to SGMC on Jan. 1, 2014.
SGMC takes over all aspects of marina management, including maintenance, accounting, customer service and marketing.
“The difference we make going into that marina is that our only focus is providing a high level of service and client communication,” said John Matheson, Chief Operating Officer and Principal at SGMC. “We understand why our customers have invested in boating and why they choose a marina, and our job is to deliver that experience better than anybody else.”
This is the second Lake Michigan marina under SGMC management. Racine County hired SGMC to manage Reefpoint Marina in May 2013, and the transition was so successful the company was awarded a five-year contract at the end of the season.
Harbor Centre Marina Sheboygan Wisconsin is a 292-slip facility that also features a private swimming pool, a landscaped picnic area with grills, a beach, a lounge and more.
“Sheboygan’s situation is very much like what we saw in Racine,” Matheson said. “These are marinas that have good facilities, they’re well-known marinas and very close to a thriving downtown market of shops and restaurants, and that’s a key amenity for boaters.
“But with the competition for boaters up and down the Western shore of Lake Michigan, marinas must adapt by improving the experience for boaters. Many have not been able to do so, and that’s where we can provide value.” Matheson added. “The service component is the cornerstone of our company and what we are very good at doing. “
Matheson outlined an aggressive plan for 2014 that includes upgrading Harbor Centre’s online presence through a new website and social media, improving the level of service throughout the marina, working with downtown merchants, adding more marina events and initiating a marketing program.
Christian Marx, a 16-year veteran of marina management, has been retained as the Marina General Manager of Harbor Centre Marina.